Privacy Policy

The processing of personal data covered by this privacy policy is subject to Quebec law, and in particular to the Data Protection Act of January 6, 1978 in its amended versions, and to EU Regulation 2016/679 of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR), hereinafter referred to as the "Personal Data Regulation".

1. Data Controller

ACTORAN Conseils Inc., with its registered office at 2160 rue de la Montagne – suite 500 – H3G 2T3 Montréal, QC.

Quebec Enterprise Number: 1175239061

Hereinafter referred to as "ACTORAN"

2. Who is our data protection policy for?

This policy applies to all visitors to the website (hereinafter "our website"), as well as to individuals who request information from us.

The term "personal data" (hereinafter "Data") has the meaning defined in the Personal Data Regulation.

In order for you to navigate the website with confidence, we commit to processing your Data in accordance with the Personal Data Regulation. This privacy policy aims to transparently describe how and why your Data is processed. The term "Data processing" is used here to refer to the collection and processing of Data.

3. Nature of collected Data

We may process the following Data :

A. Data you provide

Contact :

First name, last name

Email address


Reason(s) for contact

B. Data we collect automatically when you use our services

To allow you to access the services offered by our website, we collect usage data to, for example, measure the audience of our website or the number of page views. We use the login identifiers of your mobile devices, your IP address, and cookies to identify you and record your activity.

We may also collect technical data about your internet connection, browser, and devices (e.g., PC or Mac, font size, etc.). For more information on the use of cookies, see section II "Cookie Policy" below.

4. Use of your Data and legal bases

Processing of your Data based on the consent of the data subject (Article 6(a) of the GDPR) We process your Data when you consent to it for the following purposes:


      • Sending you our newsletters.

      • Providing you with information about Actoran's products and services via email.

      • Responding to inquiries via our website or any other communication channel.

      • You can withdraw your consent at any time under the conditions described in Article 8 below. Use of your Data based on compliance with our legal obligations (Article 6(c) of the GDPR)

    To comply with legal obligations to which we are subject, we may be required, in certain cases, to process and/or transmit certain personal data to authorities or institutions specified by law (e.g., police, tax administration, etc.).

    5. Transmission of your data to third parties

    Your Data is not shared with third parties; only ACTORAN and its subsidiaries use your personal information with your consent.

    6. Security of your Data

    ACTORAN attaches particular importance to the security of personal data.

    We have implemented physical, logical, administrative, or organizational measures, adapted to the degree of sensitivity of the data, to ensure the integrity and confidentiality of the data and to protect them against any malicious intrusion, loss, alteration, or disclosure to unauthorized third parties.

    When using a service provider, ACTORAN only shares data after verifying compliance with these security principles.

    ACTORAN may conduct audits to verify the proper operational application of data security rules.

    7. Your rights

    Exercise of your rights

    You must send us a written request, accompanied by proof of your identity (identity card, passport, driver's license), in order to prevent us from disclosing your Data to others.

    You can send your request to the following address, specifying "Personal Data - Actoran" in the subject of your request:
    [email protected]

    In accordance with the Data Protection Act of January 6, 1978, as amended, and the General Data Protection Regulation (GDPR), you have the right to information, access, rectification, erasure of your data, a right to limit processing, a right to data portability, a right to object to commercial prospecting, including profiling, a right to object for legitimate reasons, a right to lodge a complaint with the CNIL, and a right to define directives concerning the fate of your data after your death, by sending an email to [email protected] accompanied by a copy of an identity document bearing your signature. Please indicate "Personal Data - Actoran" in the subject of your request.

    Cookie Policy

    This website and its third-party partners provide various services on its websites and mobile applications using cookies. We place cookies on your device to provide you with enhanced and personalized access to essential services and to provide other services to make your visit more relevant.

    1. What is a cookie?

    Cookies are small text files placed on the hard drive of your device (computer, tablet, or mobile phone) by a website publisher or a mobile application using your browsing software. The cookie assigns a unique identifier to your device. However, it does not store your Data and therefore does not recognize you as an individual. It only recognizes the device you are using.

    Cookies help navigate from page to page on a website, adapt the content of our services, provide secure connections, and remember your browsing preferences.

    2. Cookies used on our website

    Services provided through the use of cookies include : protection and security. They are essential for the proper functioning of the site.

    Performance or analytical cookies (audience analysis)

    Objectives = They allow for anonymous statistics on site traffic to improve content. They cannot be used for commercial purposes. They help us measure the effectiveness of a communication campaign.

    Examples = Calculating the number of clicks, error messages, visited sections and content, user journey. Measure campaign return on investment.

    Retention period = 13 months.

    Your choices regarding cookies

    We invite you to express your choices regarding cookies or to modify them using the means described below.

    Manage cookies via your internet browser

    The "Help" section of internet browsers explains how to modify your preferences, including how to refuse new cookies, receive a notification message when they are received, or disable them.

    To facilitate this process, here are the links to the "Help" sections of the most commonly used browsers:

    Internet Explorer™ : Cliquez ici

    Safari™ : Cliquez ici

    Chrome™: Cliquez ici

    Firefox™ : Cliquez ici

    Opera™ : Cliquez ici

    For more information on how cookies and targeted advertising work, you can visit the websites and

    3. Managing your choices regarding advertising cookies used by Actoran

    Functional and performance cookies cannot be disabled without affecting the proper functioning of the site. These are technical cookies that allow us to provide you with our services.

    To manage advertising cookies, please refer to the section above.

    4. Our Commitment to Cookies

    We are committed to protecting your privacy and to upholding the following two principles:

    We do not associate any information with your cookies that could personally identify you. Cookies in no way allow us to know your address, date of birth, phone number, or any other information that could identify you.

    We do not provide any personal information to advertisers or third-party sites displaying our ads based on your interests. If your device is used by multiple individuals or has multiple browsing software, the content displayed to other users may correspond to their preferences.

    If you wish, you can adjust your browser settings by referring to the "Manage Cookies via Your Internet Browser" section above.